The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazing, efficient and incredibly priced
I just wanted to pass on my positive feedback to appliances online. After shopping around for a fridge, I found appliances online, who not only beat the RRP for the fridge I wanted by $500+, but also shipped a left opening fridge to me immediately. I was so incredibly impressed that the fridge I ordered at 2pm on a Friday before a long weekend was delivered at 2pm on the Tuesday after the long weekend. Amazing, efficient and incredibly priced. I have recommended appliancesonline to everyone I know. Well done - this is how customer service should be! Elizabeth, Kingston, ACT
I was able to pay cash
I just want to say your company is fantastic! There is a real (nice) person on the end of the phone. The price is really competitive, the delivery guy communicated as promised and delivered, installed and removed the old machine. I was able to pay cash and it all was actioned within 24 hours of my first contact with you. Nice and easy! Keep up the great work. I will be happy to use you again and I am already recommending you! Jacky, Burleigh Heads
Service was very good
Hello,
I wish to tell you that your service was very good, and the machine is humming away in the laundry as I email. Thank-you, and your delivery men.
Joan, Croydon, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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