The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
More than satisfied with the entire process
Fantastic site, very user friendly. Made buying a new
appliance easy. A very quick, efficient easy way of
purchasing goods. More than satisfied with the entire
process, from purchaching to receiving the goods Danni, Australia
The fantastic customer service and speedy delivery
Thanks for supplying great service & products! We recently purchased an oven, gas cooktop, dishwasher, rangehood, sink & taps and could not be happier with the fantastic customer service and speedy delivery (delivery guys were great too!). Appliances Online customer , Australia
Excellent !! Very Happy
Excellent !! Very Happy I recently purchased a washing machine and refrigerator just before Easter, delivering date was 22nd April. I emailed to see if i could get my purchase before Easter. I was very impressed with your service as the fridge was out of stock and had to be shipped to Melbourne from Sydney. They were both delivered on Thursday before Good Friday. Its not just your service your price is very compatible and reasonable. I was very happy with your customer service and company and will be shopping in the future for further purchases Jenny , Sunbury VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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