The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Provided competitive pricing
I just wanted to drop a quick line to let you know that I have ordered
this fridge from you. Two weeks prior I had also purchased a Simpson
washing machine from you.
I must say that I am completely satisfied with both transactions. AOL
has provided competitive pricing and a level of service not available
from the normal retail channels. Your delivery / installation people
were courteous and helpful and both appliances were installed with the
minimum of fuss. Congratulations on providing an excellent service. I
will use AOL again and will certainly recommend you to friends and
colleagues. Peter, Castlehill, NSW
Exceptional
I would like to thank you for sending such great young men to deliver my dryer. They were so happy – it was great. They unpacked my dryer, positioned it for me and took away the old machine and all the rubbish. I know that’s part of their job but they were exceptional.Please convey our thanks. Lyn, Aspendale Gardens, VIC
AOL price was better and they delivered the very next day as promised
I'm new to Australia and my transaction with Appliances Online is honestly at the very, very top of any company I've dealt with since moving here from the U.S. I had been waiting over a week on my dryer from another supplier with continued empty promises on its arrival before I discovered Application Online. The AO price was better and they delivered the very next day as promised and called when they said they would concerning the delivery. Everything was very professional and efficient and the customer service rep and delivery guys were also very friendly. I don't typically spend the time to do online reviews, but Appliances Online deserves a good one! Chris, Mosman, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .