The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wow, wow and WOW!
I have just spent the last 24 hours dealing with THE best online shopping experience I have ever had! Wow, wow and WOW! I can not say enough positive words about Appliances Online Aust. IF only 'actual' stores had half the amount of professionalism as AOA then perhaps they wouldn't feel the need to complain that "online shopping is hurting our business". Well yes it is when you get the product, attention, service and delivery standard of AOA. Thank you to all at AOA. :-) Alex, Bundoora, VIC
Thank you again for all the help
Hi,
I just wanted to send you an email to commend you on the great service i received from your staff member, Mark, who delivered my new washing machine this morning.
With having a family with 2 very small children he was great with setting up and checking to make sure my new machine worked.
I will definately be telling all my friends and family about the great service i received and recommending them to you.
Thank you again for all the help and Fast service.
Regards,
Joanne, Kings Park, NSW
I will not hesitate to try Appliances Online again.
Always VERY competitive pricing that works out to be FAR cheaper than all the rest when you factor in the FREE delivery and installation, plus FREE removal of old appliances. I've had other companies try to not only charge more for the product itself but then charge as much as $75 for delivery and charge me for the removal of old products! Not with Appliances Online. I have already recommended them to my friends and family and when it comes time to buy another appliance, I will not hesitate to try Appliances Online again. Jiangyue, Carramar, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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