The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery driver was wonderful
Many thanks for fantastic service, I ordered my washing machine on Friday, delivered Wednesday morning, your delivery driver was wonderful, new machine connected, old one put on truck and all was done, will highly recommend you to my friends. Lesley, Corrimal, NSW
A very good customer service experience.
I would like to express my appreciation for your wonderful service. Your
delivery men were very well presented and helpful. A very good customer
service experience. Thank you Shereen , NORTHMEAD, NSW
This is not as common as we would hope!
Please pass on to The Boss
Hi Guys,
I have bought many things from the Internet BUT I must say that in spite of ordering on a day when the computers were playing up I have nothing but praise for all the people I have had contact with. In every case when I was told I would get a call to tell me what was going on I got one! this is not as common as we would hope! everyone was friendly and polite, again not as common as we would hope. The guy who delivered the item was very good and like everyone else friendly and polite. You have a great team working for you, keep it up and pass this on to all of them please.
Regards Mike Mike, Yanchep, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hi There!
Is the separate subwoofer included or I have to purchase it separately.
And also, does the external subwoofer connect wirelessly or via wires?
Thanks Atique · 2016-05-31
Hi Atique,
Thanks for your question. This sound bar does not include the subwoofer out of the box, but one can be added as an optional extra. The subwoofer needs to be connected through a pin cable and is not wireless.
If you still have any questions regarding this or any other matter feel free to give us a call at 1300 000 500 and one of our consultants will be able to assist you further.
Kind Regards
Shrey Shrey Anand, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .