The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A special thanks to Dave
I am very happy with the service and product that i
purchased. I will be recommending everyone i know to use this site. The customer service people were very helpful with my inquiries and all my questions that I threw at them.... A special thanks to Dave for taking the time for me :)
Thanks again Appliances Online :) :) ,
Great Product, Great Price, Excellent Service
Dear Sales and Service Team,
I have rarely bothered to provide feedback to any online site - but am finally moved to comment based on the excellent service I received from you guys.
I originally messed up my purchase (it wasn't available in WA) - you guys called me (on a Sunday!) and found an alternate source and delivered it to me in WA (from Victoria) - ahead of your promised delivery date!!!
Many thanks for the effort in making my purchase;
Great Product,
Great Price,
Excellent Service.
If only you could make the ironing more pleasureable . . . . (You sold me an iron!)
Keep up the great work.
Cheers Jerom, Shenton Park, WA
Best shopping experiences I have had online
I wanted to let you know, my recent purchase with your company has been by far one of the best shopping experiences I have had online. Every part of the process was easy, professional and fast. I cannot think how this could of been done any better. My only problem is that with the confidence i have with your service, it's difficult to resist the temptation to spend more money. Douglas, Woy Woy, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hi There!
Is the separate subwoofer included or I have to purchase it separately.
And also, does the external subwoofer connect wirelessly or via wires?
Thanks Atique · 2016-05-31
Hi Atique,
Thanks for your question. This sound bar does not include the subwoofer out of the box, but one can be added as an optional extra. The subwoofer needs to be connected through a pin cable and is not wireless.
If you still have any questions regarding this or any other matter feel free to give us a call at 1300 000 500 and one of our consultants will be able to assist you further.
Kind Regards
Shrey Shrey Anand, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .