The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Seriously great work
Simply, this was the best buying experience I have encountered in this country. The site is brilliant to use, the prices are outstanding, and the service was practically perfect - we ordered at 2pm on Friday, and by10am Monday our kit was delivered and installed by two great reps. Seriously great work... Steve, Darlinghurst, NSW
Proficient and efficient
I had a new fridge delivered by your company on Monday 31/10. The two young men Warren and Glen were both proficient and efficient in the way they went about their work. These are difficult delivery addresses around here and it was a pleasure to see how Warren sized up the situation and then calmly guided Glen in the best way to put the fridge into place.
Please pass on my appreciation. Dianne, Avalon, NSW
Good value for money
A great range of products, easy ordering, very polite and helpful staff, good value for money, quick delivery, good communication when arranging delivery time, and arrive when they say they will. Andrea, Bridgeman Downs, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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