The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery guys live up to their promise
I purchased a Washing Machine from Appliances Online on Wednesday and selected next day for delivery. I called to check on the Thursday what
time delivery would be and was told between midday and 2 pm but I would be called before delivery. I was called about 11.45am and told they should be at my house between 13.30 and 14.00. Not only did the
delivery guys live up to their promise but they were pleasant, intelligent and installed my machine efficiently, plus took the oldone away.
Don't go past this company for price and service. I am totally blown away that they keep to their promises. Thank you. Appliances Online. Helen, QLD
Congratulations on your Customer Service
Congratulations on your Customer Service during and after the sale, and delivery was a professional approach to customer service. I will recommend your company to anyone asking about online shopping. A++ Keep up your Quality Standards and Business Excellence, you will be rewarded.
Graeme, Kingsville, VIC
Sure to recommend
Thank you for your excellent service, i will be sure to recommend you, great service and thanks for taking away my old machine.Regard Shirley. Shirley, Langwarrin, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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