The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fast, efficient, friendly service from go to whoa
Fast, efficient, friendly service from go to whoa. Will be recommending Appliances Online to family & friends as the best way to shop. Best thing was I didn't have to leave home to purchase a new fridge. Most impressed with the free delivery, installation and removal of the old fridge and no packaging left behind for me to dispose of. Delivery men polite & friendly and did a great job of removing the old large fridge through confined spaces. Lynette, Kanwal, NSW
Fantastic service. Punctual, helpful and a good communicator
A good, basic no-nonsense wine fridge. Temperature stays constant and low noise operation. Must make mention of delivery man, Ilan. Fantastic service. Punctual, helpful and a good communicator. After unfortunate mix up with delivery times, he did his utmost to make sure I got my wine frig before the weekend. Much appreciated. Two thumbs up! Appliances Online customer,
I will definitely buying from you again
Hi I ordered my fridge on Tuesday and it arrived on Thursday. I coulnd't believe how fast and hassle free the purchase was and the driver (Sukh) was courteous and very efficient. I will definitely buying from you again! Anna, Hawthorn, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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