The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely pleasant, fast and smart
Hi
Sally, I am
rushing out the door, so don't have time to go on and on, but I want to say that
I appreciate your cancelling the Extended Warranty. I also want to tell you that
the whole buying process from first seeing your website through to drinking ice
cold milk this mooring was a pleasure. Reshma (If that was who I spoke to on the
phone three times) was wonderful. Extremely pleasant, fast and smart. The
delivery fellows up here (Dean and his offsider) were polite, professional and
did such a good job of clearing the packaging away I thought they were going to
pull and a vacuum and give the floor a once over. I have
already recommended you to 2 of my customers, but they are not in the market for
appliances right now. Your
company should have an easy time rising to the top with the service you offer.
It was a treat to be appreciate and treated like a valued
customer.Thank
You Again Lawrence, Victoria Point, QLD
What more could a customer ask for!
I would like to express how pleased I was with the efficiency and great service I received from Appliances Online when I purchased a washing machine earlier this week. The web page was easy to navigate, your price was the cheapest I could find, the acknowledgement of my order was quick, delivery advice was comprehensive, the delivery drivers were courteous, efficient and obliging and the washing machine was installed approximately 25 hours after I ordered it. What more could a customer ask for!
Thank you to everybody concerned. Judy, Pyrmont, NSW
Appliances Online were helpful and pleasant
Please pass on my thanks to your sales and delivery team for a job well done. I had wanted the fridge delivered today if possible but knew that it probably could not be but I have just received it. Thanks so much. Everyone I had dealings with at Appliances Online were helpful and pleasant, including the young delivery men. Rhonda,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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