The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Terrific service and easy to use website
Thanks again for your terrific service and easy to use website. I have now purchased a dishwasher and washing machine and also a washing machine for my Mum and each transaction has been easy and the best part is all the packaging and old appliances are taken away. Thank you. Robert,
Such an efficient service
I was talking to a colleague who advised he had just made a purchase from your company. I decided to look at the website and decided to make a purchase. I just want to say congratulations on such an efficient service. I had a phone call from Shayne immediately advising on the order. I paid with my credit card and almost immediately received my receipt. Great work. I will be recommending you to my friends. June, Logan Central
You were donating money...Brilliant job, generous
I do have to say the site is very easily navigated. Its all clear and easy to use. And your prices well..... they are the best I've seen in Australia! We're saving for one of your Dyson's now because they're actually within our reach. Yay!! Lastly I just want to say I joined your FB page when the QLD floods were happening and you were donating money for anyone who joined your page. Brilliant job, generous. This is a place I WANT to spend my money :) Carly, Shearwater, TAS
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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