The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wanted to comment on the service from phone call to delivery
Hi David, This is the first product I have bought online, just wanted to comment on the service from phone call to delivery was excellent, Thank you. Lynn,
Price was still at least $100 cheaper
This is amazing. I stumbled into this site when looking for a washing machine repair man and boy I'm glad I did!! The mid year sales were begining to kick in yet Appliances Onlines advertised price
was still at least $100 cheaper and in one instance $150 cheaper! and the retail stores weren't offering an additional 3 years warrently and delivery for free!!!! I will never have to brave the salesmen again!
Jennifer, Mitchelton, QLD
Price was excellent, the delivery was prompt
I purchased a frontloader washing machine on Wednesday at 10 pm and it was delivered Friday afternoon. The price was excellent, the delivery was prompt, my old machine was taken away and the new one installed! I was called twice on the day of delivery to be updated and the delivery arrived as promised on time. Excellent service!!!! I have already mentioned your company to several friends and will continue to tell others. I will definitely be purchasing from your company again. Hassle free service is what I wanted and what I got. Thanks again very much!!!!!! Thelma, Pascoe Vale
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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