The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The price was the most competitive
We ordered our Electrolux 6kg Dryer on a Friday and received it the
following Monday. I was very impressed with how easy the transaction was
from start to finish. The price was the most competitive I could find
and the delivery guys were very courteous and helpful. I can't recommend
Appliances Online highly enough. Jenny, Burpengary, QLD
WOW I AM IMPRESSED.
I am replying to this email to express my extreme pleasure and delight with
the service provided by Appliances On Line - from the time order to
delivery was a period of only 21 hours - machine delivered, installed and
rubbish and old machine all taken away - WOW I AM IMPRESSED.
I am impressed with the efficiency and ease of this transaction and the
pleasant nature of the Delivery Team. My whole experience with your
company has been easy and stress and problem free.
Thank you - I shall ring your praises loud and clear to friends and family -
it is wonderful in a time where customer service seems to be unheard of - to
find and deal with such efficiency. You promised and you delivered - Well
done.
Thank you APPLIANCES ON LINE.
Linda J. Vaughan. , FLINDERS PARK SA
I have NEVER known such efficient service
I had never heard of your company before doing a google search. the testimonial page convinced me. i ordered a washing machine. the emails from your company explaining the procedure were very clear. the next day l received a phone call at 7.30am from a delivery man that my machine would be delivered between 8 and 10. 8.15 2 guys arrived with it on the door step, 5 minutes later it was installed, ready to go and my old machine taken away. I have NEVER known such efficient service. Will definitely consider your company if l need another appliance, and highly recommend you. Thank you very much.
Gillian, Brunswick, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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