The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your follow through after sale was second to none
Hi,
I would just like to comment on the excellent sales and after sales service you have given. Your follow through after sale was second to none, not only did I get an email explaining the procedure, but from the time of loading to arriving at my home I knew what was happening. Your drivers conducted themselves in a very friendly and efficient manner.
I will have no hesitation in recommending your company to anyone.
Thank you, Clive, Belgrave, VIC
I appreciate the service and saving excellent
I bought my side by side refrigerator one month ago I saved over $400. It was delivered on time and my old fridge taken away, I wouldn't hesitate using this company again. I appreciate the service and saving excellent!! Appliances Online customer ,
The word perfection crosses my mind
Great communication prior to and at time of delivery. On time, polite, professional and driver even likes and gets on well with the 4 legged pets who normally carry on like crazy at visitors. Well done. Once we have been emailed our receipt the word perfection crosses my mind. Will use your services again I have no doubt. Simone & Evan Simone & Evan, Raby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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