The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very impressed
I was very impressed with the service that I received from The company and the people who delivered the goods. There was a problem which was promptly sorted, which was not the fault of the company. I was very impressed. I would definitely use the company again ,and have already been recommending you to other people........Thankyou for a great service.
Barbara, Wantirna, VIC
Easy and straight to the point
My first time and find it easy and straight to the point. Not frustrating as with a lot of sites today. Great for all users. John, Carlingford, NSW
I would have no hesitation in recommending your firm to friends
I would just like to say that I am very pleased with your service and delivery. I was telephoned an hour before delivery, and the delivery was made down a narrow path and entrance perfectly without a mark on the appliance and installed perfectly and old appliance etc removed. I would have no hesitation in recommending your firm to friends. Vivienne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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