The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Courteous, friendly and professional
What a great experience. I work 7 minutes from home, your guys called me in the morning, then 20 minutes before arrival so I could shoot home, empty the old fridge. There were problems fitting the fridge through the doors so your sub contractors made a plan through the back of the house. Please commend them. As sub contractors, they did your brand good. They were courteous, friendly and professional.
I really valued the whole process including professional delivery, and removal of packaging material. Mark, Melbourne, VIC
Happy with your website and your prices
I am very happy with your website and your prices, and also with the prompt delivery of the freezer I ordered and the pleasant delivery men. You made the whole process of acquiring an appliance as easy as it could possibly be. Thank you and Merry Christmas. Christine, Surrey Hills, VIC
Once again, thanks for your wonderful quick and efficient service.
Once again, thanks for your wonderful quick and efficient service. This time I bought a Dyson vacuum cleaner and was using it by this morning ... absolute perfection! Your excellent service puts other so called discount electrical retailers to shame ... they could certainly take a few lessons in customer service from your organisation! Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .