The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best service received from online retailer
Just letting you know that this item has been received and that you very much for your service. It was greatly appreciated and possibly the best service received from online retailer. Will certainly be recommending you to my friends. Leanne, Victory Heights, WA
24 hours from the time I placed my order online to my front door delivery
Thank you for the excellent and efficient service you have provided. 24 hours from the time I placed my order online to my front door delivery! ... simply amazing. I will definitely recommend your excellent service to all my friends and work colleagues. I am so impressed with your amazing customer service. Thank you so much Julie,
My freezer arrived promptly and in shop condition
I was very happy with the service from Appliances - I live in an isolated part of Victoria and my freezer arrived promptly and in shop condition. Christie, Marlo, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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