The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will certainly purchase all my other appliances from you in the future
I just wanted to send you a quick email and let you know how very impressed I am with your service. I ordered my fridge yesterday afternoon and it was delivered at 10am this morning - the drivers were exactly on time and very professional. I will be highly recommending your service to anyone who is after appliances and I will certainly purchase all my other appliances from you in the future. Thanks! Sarah,
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
I can see it was only manufactured last week
Hi guys,
Thanks for the accommodating delivery of the dryer - I can see it was only manufactured last week! It's fantastic. Derek,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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