The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have nothing but praise
My purchase was a wonderful experience, I am nervious with online purchases, but appliancesonline.com.au allow we to buy online but still pay COD. From the web page to my home it was easy, very quick. I have nothing but praise, will certainly recommend to others and return myself. I had a problem with a bonus promotion and the manufacturer, but Jordan from customer service and the accounts team resolved that as well. Perry, Kallangur, QLD
Easy to use
Very easy to use and compare products and pricing. Appliances Online Customer, Australia
Had 3 choices of way to pay
I shopped and ordered my washing machine on Wednesday, received email confirmation straight away, had 3 choices of
way to pay then the guys rang me this morning (friday) as i
requested it be delivered today and they told me what time
they would be here and wow they actually did get here in the
time frame they gave. Product was very well packaged. They
were very polite and asked if I had old machine to take away
and where I would like them to put the new one after putting
it where I asked them to, we exchanged paperwork and they
said if I have any problems please don't hesitate to call
..Very very happy with the service and transaction and would
not hesitate to deal with them again. Tracey, Bribie Island, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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