The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
24 hours from the time I placed my order online to my front door delivery
Thank you for the excellent and efficient service you have provided. 24 hours from the time I placed my order online to my front door delivery! ... simply amazing. I will definitely recommend your excellent service to all my friends and work colleagues. I am so impressed with your amazing customer service. Thank you so much Julie,
Thank you for your prompt service and helpful sales team
I purchased a new oven, cooktop, rangehood, microwave and dishwaher from Appliances Online in January. I just wanted to say thank you for your prompt service and helpful sales team and extremely helpful delivery team. It was a pleasure to deal with you and I have been telling everyone I know about your great service!! I love my kitchen now! Many thanks. Lynne Slevin Lynne Slevin,
But my worries obviously were for nothing
Just wanted to say thanks for the service I received from appliances online. My freezer arrived safe and well on the day that was organised after a call from you saying the first day was not possible. I was dubious about ordering online, but my worries obviously were for nothing. I have nothing but praise for the service. Thanks again. Will be happy to do business with you again when the need arises. Phyllis,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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