The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The price of the product was excellent, and delivery was free
This is my first time to your site. What fantastic service I have received. I spoke to Colin about the delivery of my purchase and he was extremely helpful. The price of the product was excellent, and delivery was free. What more could I ask for! Great!! Appliances Online customer,
With no trouble and the old machine taken away and new one installed
Easy to navigate very good service bought a washing machine one day and had it delivered next morning with no trouble and the old machine taken away and new one installed. What more can I say a terrific site we are very happy with our purchase. Thank You Appliances Online customer,
Both times everything has been perfect
Hi Guys, just wanted to say thanks for putting together such an excellent service! This is the second time we have used Appliances Online and both times everything has been perfect. What you say is what you do and these days that is hard to find. Keep up the good work! David,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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