The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best service I've recieved when buying online
Outstanding service! I would happily recommended buying from appliancesonline.com.au to anyone. Delivered within the timeframe, friendly driver and the cheapest price POSSIBLE!
This is possibly the best service I've recieved when buying online.
I will buy from you again. Shae, Ringwood North, VIC
This must be what good customer service looks like
Hi,
I would just like to write to say thank you for your promised fast delivery. When I read on the online receipt that I would get a phone call in the morning and then delivered within 2 hours from that time I laughed to myself thinking yea right I will believe it when I see it.
Well to my surprise your delivery man rang me up at 710 this morning and delivered it by 830. I couldnt believe it this must be what good customer service looks like? been a while since I have seen it. The bloke also had a great attitude and a good phone manner when he called me especially for a delivery driver. If I had the $$ on me I would have tipped him for the great Customer Service, being punctual and having a good attitude you just dont find this anymore.
Thanks
Zach, Bellbird Park, QLD
I will be coming back
I am not someone that normally shops on line however the experience your company has given me has been amazing. Not only have I bought my soup maker at a good price, it was made so easy for me to do so. I also chatted to your agent online because I had questions about the delivery. They were terrific and ironed out my problem. I will be selling your business to everyone at work and at home and I will be coming back. Thanks you Eileen, Booragoon, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .