The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Lightening fast free delivery and installation
Why
didn't I call you sooner..!!! Thank-you so much for yet another
fabulous buying experience with Appliances Online. Living with a broken
down washing machine for 4 weeks has been a nightmare..! I ordered my
new washing machine from you yesterday and it's already been delivered
and installed in less than 24 hrs..! Thanks so much for your fantastic
customer service with super helpful advice, lightening fast free
delivery and installation, friendly delivery guys. And to top it off the
guys took away my old machine too. I couldn't be happier...! Georgie, Beaumaris, VIC
You are to be congratulated
I'm not sure who to address this to, but I just wanted to add my sincere thanks to Appliancesonline for the service I have received from your company. I have now purchased five products from your company and I am still amazed at the speed, efficiency and personal service I received. I had to change part of my order over the phone and your representative could not have been more helpful. It is rare to get such good service from any company nowdays and you are to be congratulated. I cannot commend you highly enough and wish that every company was as easy to deal with. I have recommended you to all of my friends. Heather, Australia
Prompt and courteous service
Just a quick note to say how impressed I was with the service I received when I ordered my washing machine on Tuesday - prompt and courteous service very much appreciated! Karen, Brighton East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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