The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Proficient and efficient
I had a new fridge delivered by your company on Monday 31/10. The two young men Warren and Glen were both proficient and efficient in the way they went about their work. These are difficult delivery addresses around here and it was a pleasure to see how Warren sized up the situation and then calmly guided Glen in the best way to put the fridge into place.
Please pass on my appreciation. Dianne, Avalon, NSW
Fast, efficient, friendly
My experience with Appliances Online has been the best, from
the beginning when I placed my order by phone where I was
treated efficiently and professionally, nothing was any
trouble. My landlord let the delivery men in and he advised
that these guys were fast, efficient, friendly and nothing
was any trouble to them, they delivered my washing machine,
set it up and took away the old one with no hassles, I came
home that night and there was my lovely new machine waiting
to be used. Absolutely fabulous service would recommend it
to anyone. ... Less
Rosalind, Bilgola Plateau, NSW
Using your online chat facility
My wife and I have just purchased a Bosch induction hob top and oven from your online store and would like to express our thanks for the entire experience.
We have used your store before and you continue to offer an incredible range of products presented on a very user friendly site with highly competitive prices.
Our experienced was further enhanced by using your online chat facility which helped to resolve a couple of minor issues regarding our choice and we were given an additional discount for purchasing two items.
Finally your delivery service by Allied Express is amazing. We placed our order on 02/11 and for a fee only marginally higher than the cost of 15 km delivery from our local town we received our goods on the Atherton Tablelands
on Tuesday 08/11. The hob and oven were installed this morning.
A big thank you to all involved. We will be certainly be recommending you to friends and colleagues and will return in the future.
Ian, Yungaburra, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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