The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fast, reliable and remarkably pain-free process!
I just had a new front-loader washing machine delivered yesterday and wanted to let you know how pleased I was with every aspect of my purchase - the very competitive price, free delivery and removal of my old machine, the speed of delivery, the updates on delivery and the friendly and efficient delivery staff were all fantastic. It was a fast, reliable and remarkably pain-free process! I will definitely use applicances online again and will be recommending it to friends, family and colleagues. Rachel, Clifton Hill, VIC
Seriously great work
Simply, this was the best buying experience I have encountered in this country. The site is brilliant to use, the prices are outstanding, and the service was practically perfect - we ordered at 2pm on Friday, and by10am Monday our kit was delivered and installed by two great reps. Seriously great work... Steve, Darlinghurst, NSW
Old fashioned service
I would like to compliment your company once again on its service.I sent
the email below and the next morning one of your gentlemen from Sydney
telephoned to arrange for another dryer to be delivered today and the original
machine to be sent back to the manufacturers as it was possibly faulty. True to form, the driver phoned early this morning and arrived on time
at 10am. As the driver wanted the box to cart the original machine, he quickly
unpacked the dryer and put original one in the box. My husband has had a stroke
and is not able to do these things, so I was extremely grateful that it was done
without being asked. Old fashioned service again. The drivers were very
pleasant young Indian men who were certainly good ambassadors for Appliance on
Line. It makes such a change nowadays to get a job done properly and for
people to turn up within a time frame.Many thanks and I will be
recommending your company to my friends and Val, Beaumaris, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .