The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The delivery guys were very professional and helpful
We recently purchased a LG Front Load 7.5kg Washing Machine through appliances online and were exceptionally happy with the total experience. Appliances Online were knowledgeable and matched a lowest price, we ordered on a Sunday and received the machine on Tuesday as scheduled. The delivery guys were very professional and helpful. They went above and beyond by installing the machine and stacking the existing dryer on top. I would definitely recommend Appliances Online for any appliance purchase. Julie, Southbank, VIC
One of the easiest appliance purchases we have ever made
I have to say that this was one of the easiest appliance purchases we have ever made. We have been most impressed with the whole process and will use this service again. Philip,
You have a very loyal customer here who will be purchasing white goods
Hi David, Further to our earlier telephone call regarding the above I wish to thank you for telling me that you will deliver a replacement machine to me to-morrow. I greatly appreciate your help in this matter as dealing with electrolux has been a very dissapointig experience. Dealing with Appliances Online is the complete opposite! You have a very loyal customer here who will be purchasing white goods over the coming year for a renovation and I will be buying everything through you! Thank you for your help. I look forward to having a functional washing machine to-morrow. Kirsty,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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