The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Microwave arrived today, great service.
Microwave arrived today, great service. Thank you very much. John,
Very efficient, helpful and friendly
Hello, I just wanted to provide some positive feedback on my experience with appliancesonline. I recieved delivery of my fridge/freezer yesterday. The team that delivered my product were very efficient, helpful and friendly. They got what is a heavey appliance up 3 flights of stairs to our apartment taking the upmost care not to damage the product on installation. I was extremely satisifed with the product, the service a the installation service provided by the delivery team.
I was also pleased with the speed an efficiency of the overall appliancesonline experience, I will be using appliancesonline again to order future products. Neil, St Kilda, VIC
I compared prices and ordered
Dear Sir/madam, I just wanted to thank you for the great service that I have received from your company. I am stoked. My washing machine died last Friday morning. With 2 young children this was a catastrophe. I was recommended your company by a friend. I compared prices and ordered my machine in 1 hour. I did not have time to hit the road. I had to call your company with a question and they were very friendly and helpful. Then to my absolute shock I received a phone call at 7.30 on Monday morning (this morning) to tell me my washing machine would be delivered and installed by 9am. AND IT WAS!!! Honestly I was skeptical but I was pleasantly surprised. I will definately order my next appliance from you guys. Thank you and regards. Leisa, Woolooware, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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