The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The purchase price that was incredible
I would like to thank you all at
Appliances Online, For the most efficient service in my recent purchase
of a Refrigerator from you. From the purchase price that was incredible,
the purchase of extra 3 years warranty that was also very much lower
than other ones,the delivery arrangement to my home Free, and not like
other stores when asked what do I do with the old Fridge
? be told we only sell them! You will have to pay for delivery and
arrange for removal at your own expense. No wonder you have a very high
rating in the respect to being efficient in your area of dealing with
people. I might add that the delivery was exactly as indicated to me
by e/mail and the very courteous men who delivered and took my old
fridge has indicated to me the type of staff you have working at
Appliances On line. I will be advising others where to shop on line. Thanks' again for the service you have given me. Malcolm, Mt Ommaney
Value for money and speedy service
Hi. I just had my new dryer delivered and it is fantastic. I wanted to acknowledge the excellent service by your delivery guys, they were enthusiastic, helpful and took away the packaging and old dryer no dramas at all. I am hooked and will use you for all my major appliance purchases – I have already been raving about the value for money and speedy service to friends. You are cheaper than all the other online and actual stores and I would recommend you 100%. Please feel free to use my email as a testimonial and thank the delivery guys again for me. Sue, Eatons Hill, QLD
Great price
Hi I have just received my Fisher Paykel washing machine and just wanted to say thank you not only for the great price but for the efficient and friendly service I received over the phone and the the delivery people! What a great service - thank you! Jackie, Elanora, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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