The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Awesome service
Seriously, what awesome service. The Last order may have been a bit of a cockup but you have more than made up for it. Well done. And Thank you very much. Extra mile …. Extra light year!!! Kent, Brisbane, QLD
Delivered on the day requested, installed and the old dryer taken away
I bought a dryer for my elderly mother who lives in another state to me.The dryer was delivered on the day requested, installed and the old dryer taken away. Mum said the driver showed her how to operate and empty the lint filter. Would definitely use Appliances Online again Kayleen ,
Keep up the good work and great service
I usually don't write reviews but I am so impressed with the service of Appliances Online I had to write and say how impressed I am. Our dryer blew up on Monday night and a friend suggested ordering online from Appliances Online as I already new the model I wanted. Contacted the customer service number at 8.00pm to confirm something before I ordered and they answered the phone, WOW. I ordered Monday night and received a phone call at 6.45am on the Wednesday stating the dryer would be delivered between 7.30 and 8.30. I was sceptical as I have never had any good experiences with delivery drivers. To my surprise the delivery driver turned up at 7.45am. Delivered the new dryer and took the old one away. Fantastic service. Thanks Appliances Online. Keep up the good work and great service. Liz, Canberra, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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