The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best price, free delivery
Needed a new washing machine...FAST! Found Appliances Online...best price, free delivery and best of all - removal of the old machine that had caused us nothing but grief! Ordered Wednesday lunchtime, delivery Thursday 2pm - couldn't believe how fast delivery was and how friendly everyone was...best customer service we have had in a LONG time! We will definitely be coming back AND recommending to everyone we know! Thanks! Carly, Kippa-ring, QLD
Love to shop online from your well organised and informative site
You guys have the best site I've found for what is available in compact appliances. At least now I know who makes them and what their model numbers are. Really sorry I'm in Canada because I would love to shop online from your well organised and informative site!! Bless you for giving me the info I needed. Lois,
Proffesional and helpful
I am writing to thank you for your wonderful customer service. After
ordering this product from ****, waiting 3 weeks and still not
receiving a product, I cancelled the order and placed one with your
company instead. My product arrived in less than 2 days! The delivery
driver was wonderful, calling at 8.15am, and arriving by 9am. He was
proffesional and helpful, carrying the product through the house and
into it's place. I will not hesitiate to tell every-one to use your
company instead of retail outlets. I placed the order over the phone
after veiwing the website and the phone operator was honest and helpful.
It is very refreshing to find a company that actually delivers on it's
promises. Thank-you. Catherine, Delahey, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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