The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will happily recommend you to my friends
Hi, Just wanted to say how impressed I have been with your service. When I rang 2 days ago, the gentleman I spoke to was very helpful and today, I received my new vacuum cleaner. The delivery man was very helpful and rang ahead of time as promised. Your prices and friendly service really exceeded my expectations. I will happily recommend you to my friends. Happy Christmas, cheers, Kathy Kath,
Delivery was prompt after I was contacted
Received my new Fisher & Paykel fridge today. Delivery was prompt after I was contacted & the delivery man helped me install my fridge ( had to take kitchen door off to get fridge into kitchen & delivery man reassembled everything ).
Couldn't be happier. Ali , Healesville
Better than any of the normal retail stores
Just wanted to pass on my thanks. We ordered a fridge in the week before Christmas and it turned up the next day - better than any of the normal retail stores were able to offer us and at a better price. Thanks again. Mike,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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