The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
People who are obviously customer focused
I would just like to compliment you on great service. I had a courtesy
call from a very nice man this morning advising that my Insinkerator
would be delilvered this afternoon. My item has just been delivered by
two very nice courteous young men who are a credit to your company.
Thank you for make this purchase hassle free and for having people who
are obviously customer focused. Won't hesitate in recommending you to
friends. Thanks again. Lesley, Tweed Heads South, NSW
Arrived so fast on board the delivery truck
Thank you very much great service, the product is great and arrived so fast on board the delivery truck of a driver who actually had a clue very rare. Paul,
Collin was great and very helpful
Hey Guys,
I found out about you through my lecturer because I study Marketing and My Partner was looking for appliances and I thought we'd buy appliances from you... Collin was great and very helpful, Service was prompt and fantastic. Thank you much appreciated.
Sonia, Silverwater, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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