The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delightful and funny
I just wanted to say thank you for a really good experience buying my new washing machine.
I had trouble ordering on line but once i spoke to someone it all happened so smoothly and quickly.
The guys who delivered the machine were delightful and funny.
I thought it was worth a note as in general customer service in Australia is so bad.
Thank you for all your help. Alison, Northcote, VIC
Call centre is fantastic!
Min in your call centre is fantastic! Very pleasant, went out of his way to find a solution and was very calm when I was a little annoyed about my delivery. thank you. Pauline, Camberwell, VIC
Too good to be true
The Bosch Dishwasher that I chose is the absolute best dishwasher ever. I researched for months and was almost going to buy the Fisher & Pakyl but I really did want a Bosch but didnt want to pay too much. Reviews were mixed amongst the cheaper Bosch range however every concern that I had was unfounded. If anyone ever tells you a Bosch Dishwasher does not dry the dishes - they have got it all wrong. With regard to service by AOL - I ordered and it was at my doorstep within 48 hours, old model taken away as well as all packaging. It is all too good to be true.....but it is TRUE. I know because I read it was going to be that easy but I never believed that from way over in Perth it could happen like that. Give it a go - that is all I can say. BTW - the Samsung Beer fridge works a treat too and this was only an afterthought. Liz, Dianella, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hi
Can you please tell me what the difference is between the pro and the lite inline and external Motor range hood Shane · 2020-05-03
Good Morning,
Thank you for this question your inline motor would be installed in your ceiling cavity in between the outside wall and the where the rangehood is located draws the air upwards then pushes the fumes forward through an external vent this model moves 800m2 of air, Now if you do nor have space in the ceiling and want an, even more, quieter rangehood with more power then the pro is the better option this model has the motor located on the outside and moves 1140m2 of air.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
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