The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best service, I have had in a long time
Just wanted to let you know the washing machine arrived safe and sound, and I am very pleased with my purchase.
I would like to take this opportunity to commend your service and delivery, the delivery drivers were so courteous, pleasant, helpful with lovely manners, (which you don't often come by these days).
The washing machine was installed and tested, in a matter of minutes, the young man obviously knew what he was doing! I asked a couple of questions, which were answered respectfully and confidently, considering it was late on a Friday afternoon and a very hot day.
These young men are a credit to you company. This would have to be the best service, I have had in a long time.
Thanks so much to all involved. Fiona, Burleigh Waters, QLD
Great service can be hard to find these days
I purchased a smeg dishwasher at 6.35 am on Tuesday 1st October, and it arrived on my door step before 9am on the 2nd. Everything I wanted, old dishwasher taken away, in and out service with no dramas. I am so impressed with your service from start to finish I purchased online and rang your customer service centre and the person I spoke with was so happy to help with my enquiry and your delivery drivers were fantastic. I will not hesitate to recommend your service in the future. Great service can be hard to find these days and your company excels at it. Jayne Gavenlock, HAMILTON NORTH NSW
Wonderful site
Hi I'm a happy customer who just received his S5211 Miele Vacuum Cleaner and I want to write a review to tell others of your wonderful site and how great this vacuum cleaner is. The suction is incredible.
Nick, Wheelers Hill, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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