Well, I soaked the chips for 30 minutes, put the smoker box with chips over the lit side of the grill and after the chips had dried they caught fire and we had ash all over the ribs. Oh, and the heat was set to low.

I bought my smoker years ago and have tried to use it numerous times over the past year or so, and I soak the chips overnight, or at least a few hours, and I do fill the box up, but not too much, then set in the back of the grate after heating the grill up to 500+°, but it's only worked once for a brisket I cooked for 4hrs. What am I doing wrong? This should be an easier process than it looks. The box should come with better directions. I have a spirit 200 with gourmet inserts.

Not a good buy, the smoking box is a waste of money