The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
More than satisfied with the entire process
Fantastic site, very user friendly. Made buying a new
appliance easy. A very quick, efficient easy way of
purchasing goods. More than satisfied with the entire
process, from purchaching to receiving the goods Danni, Australia
Phone calls advising of delivery. Excellent service.
Place my order for a washing machine on Friday, item delivered on the following Tuesday, at times nominated. Received two phone calls advising of delivery. Excellent service. Appliances Online Customer,
I cannot recommend Appliances Online highly enough
I had to replace my old gas wall oven and had done my shopping regarding prices and installation costs. NO-ONE could beat Appliances Online. And I don't think that there is another company in Australia who could beat them for service and delivery times. I ordered the oven Wednesday afternoon and it was delivered AND installed by 10:30am the next day!!!! The phone staff were polite and courteous when I rang with my pre-purchase queries and the online purchasing process was quick and painless. The delivery/installation man was right on time and a very lovely man who made absolutely certain that everything was working properly before he left. I cannot recommend Appliances Online highly enough Suzanne, Hillside, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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