The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You are to be congratulated
I'm not sure who to address this to, but I just wanted to add my sincere thanks to Appliancesonline for the service I have received from your company. I have now purchased five products from your company and I am still amazed at the speed, efficiency and personal service I received. I had to change part of my order over the phone and your representative could not have been more helpful. It is rare to get such good service from any company nowdays and you are to be congratulated. I cannot commend you highly enough and wish that every company was as easy to deal with. I have recommended you to all of my friends. Heather, Australia
I'm spreading the word that the only place to shop for appliances is Appliances Online
Thanks so much for such an easy purchase of our Bosch dishwasher from Appliances Online. We had looked at store sale prices but nothing could match the price we found on Appliances Online. Campbell was so helpful in sorting out a problem we had with the model we wanted, and still delivered on time even though it was New Year's Eve. The delivery guy was really friendly and very helpful. I'm spreading the word that the only place to shop for appliances is Appliances Online. We'll definitely be back. Leonie,
High level of customer service
I would like to take this opportunity to thank Appliances on line for their high level of customer service. I
had a dishwasher delivered this morning on time as promised. The two
delivery guys were prompt, friendly and extremely polite. This was my
first purchase from your company and I would have not hesitation in
recommending you to any future clients, family or friends looking to
purchase an appliance. The fact that it was delivered free of charge and
the driver took away the old machine was an absolute bonus. Keep up the good work. Carol, Melbourne, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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