The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will never buy in a shop again
What a wonderful service. I will never buy in a shop again. Next time I need an appliance this is where I will go. Well done! Thanks a lot. Karen, Australia
Compliment the delivery men on efficient and very personable service
I would just like to compliment the delivery men on efficient and very personable service. To be honest I have been so impressed with Jaime in Customer services and Appliances Online in general, I will be recommending your services and will definitely be purchasing from yourselves again. Michelle,
The new washing machine is fantastic
I just had to write to thank you and to tell you the new washing machine is fantastic. I shall have no problem in recommending both the machine and yourselves to anyone. Lyn ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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