The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am so impressed with your service
Just a very quick note to say Thank You .... I am so impressed with your service I will be recommending you to whenever I have the opportunity. I was given a 1hr pre-delivery courtesy call, and my old microwave was taken away. The lady I spoke to on the phone was friendly and professional. The person on the live online help assistance was also very friendly and professional, as were the delivery guys. Again Many Thanks. Tracey,
The service is excellent. The price is so good as well
Hello, This is such a fantastic experience I had to buy the washing machine from you. From ordering, delivery to installation. The service is excellent. The price is so good as well. I will recommend your site to all of my friends. Well done! Lisa,
So polite and efficient
I had my Air Con. Installed on Tuesday. I must say the workers were just excellent – they were so polite and efficient – cleaned up after they had finished and took Boxes etc. away for me.
I would highly recommend them for any future installations. Jennifer, Frankston South, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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