The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks again for the good service, I will definitely recommend
I would like to thank Campbell for organizing the delivery and installation of a new fisher and paykel's dishwasher, after my original purchase died after 2 weeks....and fisher and paykel could not care enough and were offering to have it repaired no sooner than with a 2 weeks delay! thanks again for the good service, I will definitely recommend "appliances online" to all my friends, family and clients. now let's hope my new dishwasher will work. Michele,
The savings are 'in the bank'
Whilst I was extremely nervous about buying a major appliance on line, especially on a Sunday, I am delighted with the result ! I spoke to a real person after hours on Sunday, placed my order on line, got confirmation immediately, was called, as promised on the morning of the delivery and it was delivered just when they said they would. The delivery guys were, neat polite and helpful - they even gave me a good tip about re-routing the drain from the machine. The savings are 'in the bank' ... and I will use them next time. Appliances Online Customer, Australia
Thank you for the seamless transaction
Thank you for the seamless transaction. I bought a fridge for my elderly mother on Sunday and it was delivered as promised on Tuesday. The fridge was installed and the old one removed. What a wonderful service for people who are unable to go out and buy a new appliance. I will be back and will recommend to everyone who will listen. Also your staff each time I rang were so helpful and friendly. What a wonderful service. Thank you. Jenny,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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