The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will sing the praises of Appliances Online
Dear Appliance Online Team,
This time last week we went into our local H***** N***** store only to walk out disappointed. After arriving home I researched other major white good retailers and came across Appliances Online. I thought to myself, self I thought, the service cant be any worse I sent through an online enquiry in the first instance and the reply was prompt and positive!
I write to you today to say thank you!
From the first e-mail received by Dennis through to Will who took my order and explained everything in detail, and to Michael and his offsider who delivered the goods. I will sing the praises of Appliances Online and tell everyone of your professional and courteous manner. Thank you for everything and when we need new white goods we will shop online through Appliances Online.
Please keep up the great service!
Michael, Bundanoon, NSW
Excellent installation service & excellent price
Ordered a dishwasher for the office last Friday, elected installation on the following Tuesday. By Tuesday lunchtime the dishwasher was installed, the old dishwasher off site and everyone was happy !! Excellent service, excellent delivery, excellent installation service & excellent price.
Jeanette, St. Leonards, Sydney
Polite & obliging
With regard to feedback about the 8kg top load Fisher & Paykel washing machine I purchased WA80T65FWI from Appliances Online I was very satisfied with the service I received,delivery was when they said it would be & the 2 young men who delivered & installed it were polite & obliging taking the old machine away as arranged. The service was excellent & I would not hesitate buying other appliances this way. The washing machine is going beautifully & I am well satisfied with it's performance. Carol, Camden South, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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