The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything went perfectly
Thank you for such great service. My first online purchase and everything went perfectly. The delivery man was friendly and efficient. Sue, Ashwood, VIC
Delivery man was a great help
I'd like to say Tony the delivery man was a great help and a very polite person. You have a good employee in him. I will tell all my friends to buy from you Regards Meachel Meachel, Hampton, VIC
They said they would and put my fridge where I wanted
Just wanted to say thanks for the fast and easy way to shop for my fridge. The guys came when they said they would and put my fridge where I wanted. They were polite and courtious. Keep up the great work as I will be recommending you to all my friends and work mates. Eric ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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