The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Just like to let you know how impressed I was with the service. The guys rang just after seven with an ETA and within an hour the new fridge was installed and the packaging and the old fridge was gone. Excellent service. David, Carlton, VIC
Such an efficient service
I was talking to a colleague who advised he had just made a purchase from your company. I decided to look at the website and decided to make a purchase. I just want to say congratulations on such an efficient service. I had a phone call from Shayne immediately advising on the order. I paid with my credit card and almost immediately received my receipt. Great work. I will be recommending you to my friends. June, Logan Central
Excellent !! Very Happy
Excellent !! Very Happy I recently purchased a washing machine and refrigerator just before Easter, delivering date was 22nd April. I emailed to see if i could get my purchase before Easter. I was very impressed with your service as the fridge was out of stock and had to be shipped to Melbourne from Sydney. They were both delivered on Thursday before Good Friday. Its not just your service your price is very compatible and reasonable. I was very happy with your customer service and company and will be shopping in the future for further purchases Jenny , Sunbury VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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