The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great, polite and friendly
Just a quick note to thank you guys for the wonderful service you have provided.
The guys who delivered my order were great, polite and friendly. This is my second experience with appliances on line and both have been positive. One of the delivery drivers remembered being at our place for previous delivery (a few years ago now) and that also impressed me.
Patricia, Bridgeman Downs, QLD
Appliances on line have been a God Send
WONDERFUL ! Our Washing Machine decided it was tired
yesterday. Within that time, the old machine has been
removed, replaced and a new machine installed! I have 3
young boys and I NEED my washing machine.. Appliances on
line have been a God Send. I have not had to leave my house
and all aspects of their service as prosmised have been
fullfilled. What can I say, their service, professionalism
and promises have all been followed through. I will from
now on look at this site before visiting a retailer. It has
saved me so much leg work and having my washing machine
replaced within 24 hours is amazing. THANK YOU and keep up
the wonderful work and attitude towards your customers.
Your delivery team have been so efficient and informative
towards your clients. I don't think I will go elseware
again. Appliances Online Customer, Australia
Just wanting to say how happy I was with the service
Just wanting to say how happy I was with the service provided by your company on my recent purchase of a vertical freezer. Meredith,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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