The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Follow up service is fantastic
I purchased a washing machine from you and i would like to say that your website and follow up service is fantastic. I would also like to congratulate the 2 delivery guys as they were professional, courteous and punctual. We will definitely be buying our appliances online from now on Debra,
Thank you for the seamless transaction
Thank you for the seamless transaction. I bought a fridge for my elderly mother on Sunday and it was delivered as promised on Tuesday. The fridge was installed and the old one removed. What a wonderful service for people who are unable to go out and buy a new appliance. I will be back and will recommend to everyone who will listen. Also your staff each time I rang were so helpful and friendly. What a wonderful service. Thank you. Jenny,
Courteous, efficient & just a pleasure to deal with
Cory (I hope that was his name?!) delivered my washing machine today - and sealed the deal on a great experience in all aspects - Phone staff also great. Please pass on my thanks - Cory in particular a great asset to you company - courteous, efficient & just a pleasure to deal with. Have already recommended your co. on the strength of my experience. Thanks a million. Joanna, South Yarra, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .