The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I think your service is just fantastic.
I ordered a fridge from you last week and a washing machine today. I think your service is just fantastic. Lisa,
Proffesional and helpful
I am writing to thank you for your wonderful customer service. After
ordering this product from ****, waiting 3 weeks and still not
receiving a product, I cancelled the order and placed one with your
company instead. My product arrived in less than 2 days! The delivery
driver was wonderful, calling at 8.15am, and arriving by 9am. He was
proffesional and helpful, carrying the product through the house and
into it's place. I will not hesitiate to tell every-one to use your
company instead of retail outlets. I placed the order over the phone
after veiwing the website and the phone operator was honest and helpful.
It is very refreshing to find a company that actually delivers on it's
promises. Thank-you. Catherine, Delahey, VIC
I will be back for sure
My son told me about your site, cos he wanted his mum to get him a fridge ha ha, which I did, as his old one had died of old age!, Appliances online, was my first, I had never purchased a fridge online, it was sooo easy, very efficient, and my son, was happy about the contact that he received from the guys doing the delivery. He is very very happy with his fridge and given my experience with your site, I will be back for sure. I live in Northern Territory, and am pleased to know that applicance online will even deliver to me!!!. I look forward to purchasing my next appliance from you, keep up the good work!, us aussies, need such a company as yourselves to turn to. Sue, Farrar, NT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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