The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Was taken away without complaint by the driver
Hi guys,
Just wanted to send a quick email to say how impressed I was with the service received today by your company and especially your driver. Unfortunately I didn't catch his name, but not only was our new fridge delivered to our house first thing this morning, but the old fridge, which was not completely defrosted yet and dripping and dirty, was taken away without complaint by the driver. He unpacked the new fridge, placed in its designated spot in the kitchen and even made sure it was plugged in and turned on for me.
The new fridge is fantastic and the whole process from ordering it, to it being delivered a day later free of charge was seamless. Having our old disgusting fridge taken away was also a huge bonus. As I said unfortunately I didnt catch the name of the driver, but if you could pass on my thanks for his hard work that would be fantastic.
My tax invoice number was ******* and our Quotation Number was AA******HW.
Delivery address ******
We will be sure to use your company again should any of other appliances need replacing.
Thanks again. Lorraine,
Customer service was excellent
Hi, I would like to thank the team at Appliance online for the excellent service from the time I ordered online to the time we took delivery of our new Bosch washing machine. The delivery men rang on the morning of delivery all on time and when they delivered they where very polite. I will be defiantly be using Appliance online again and will recommend them to all my friends. Customer service was excellent. Thank You. Jay Surti , HOPE ISLAND QLD
Another great experience buying from Appliances Online
Hi, I ordered a clothes dryer on 24/6/08 at 2:45pm and it was delivered and connected by 10:30am the very next morning, excellent job guys, another great experience buying from Appliances Online, thank you. Rodrigo ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
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