The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You have my business for all household appliances in the future
Despite first sourcing another fridge from another online appliance business and being let down badly on communication and availability, I called appliances on line to see if they could assist. I would like to say how impressed with your business I was, from initial contact with the sales department, who gave me a great price on the same fridge and was so helpful, to the guys who delivered it the next day, we have a very awkward house to deliver and nothing was too much trouble for them Very professional and helpful is the only way to describe the delivery guys. Well Done, your team should be proud of themselves. You have my business for all household appliances in the future. Thank you. Andy Nelson, Rouse Hill NSW
Happy with your website and your prices
I am very happy with your website and your prices, and also with the prompt delivery of the freezer I ordered and the pleasant delivery men. You made the whole process of acquiring an appliance as easy as it could possibly be. Thank you and Merry Christmas. Christine, Surrey Hills, VIC
Amazing, efficient and incredibly priced
I just wanted to pass on my positive feedback to appliances online. After shopping around for a fridge, I found appliances online, who not only beat the RRP for the fridge I wanted by $500+, but also shipped a left opening fridge to me immediately. I was so incredibly impressed that the fridge I ordered at 2pm on a Friday before a long weekend was delivered at 2pm on the Tuesday after the long weekend. Amazing, efficient and incredibly priced. I have recommended appliancesonline to everyone I know. Well done - this is how customer service should be! Elizabeth, Kingston, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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