I just bought this for someone with tube feeding and am really disappointed because her regular blender does a better job than this very expensive blender. The blended food can’t even go through the pump without beeping every second and you have to prime! Something the regular blender she uses hardly does!

We had an 18 year old Vitamix that we loved! I died a few months ago. Of course, we bought another Vitamix. However, we are having it shipped into to be looked at less than 9 months after buying it. It has a burning smell when using it, and it overheats when making things like black bean dip (using canned black beans). I thought the burning smell was due to it being new, but there continues to be a faint aroma. We purposely bought the more "basic" machine so that it would last longer. We have learned the things with more bells and whistles tend to break quicker. I am so incredibly disappointed in my new Vitamix. I don't understand how you can mess up such a good thing!

I bought my Vitamix right when they upgraded from the stainless steel model with the soft serve dispenser coming out of the side. It had to have been 20+ years ago. We use it at least EVERY day. It is finally showing it's age. I am excited to buy my new Vitamix.