I bought my Vitamix 5200 back in 2011. Never had a problem with it, ever. It worked flawlessly for soups and veggie drinks and shredding my cheese, crushing my ice. even rough chopping my chicken and sausage when cooking (we like it small in our recipes). I was buying non vitamix blenders that I would get a few years out of. Low and behold, I went to a big box store, saw it, bought it, used it, and my husband said how much? I said it was 350..and he was like What the??? And I said you got your power tools, now I have mine...So we are in the market for a new one, ours has slowed down a bit, but my husband said, get the vitamix again. So I got the refurbished Explorian and hoping for same great results...

I don’t understand why this machine is so expensive and why people think it’s such a good product. 9 times out of 10 my machine stops working and it smells like something is burning. It’s a big piece of garbage. I’ve tried to love it but I hate this machine. Completely unreliable.

I bought my Vitamix right when they upgraded from the stainless steel model with the soft serve dispenser coming out of the side. It had to have been 20+ years ago. We use it at least EVERY day. It is finally showing it's age. I am excited to buy my new Vitamix.