My VAX VX22 is about 18 months old, I've used it occasionally since I got it and was happy until it stopped working. Like everyone else, I've done all the trouble shooting and still no steam - seems to be a common problem where it turns on and looks like it should work, but nothing. I'd be happy to pay to have it fixed but there are only 3 authorised repairers in QLD and they are not near me. What am I to do with this broken steam mop? I don't want it to got to landfill so it just sits at the back of my cupboard. I wish VAX was required by law to take it back and deal with the disposal, that might make them less inclined to sell products that break so quickly.

I’ve just bought this steam mop. Used it twice. Just finished the sample soap. Now the mop doesn’t work right. It leaks water and the water holder is cracked. Wastes of money.

I have used the steam mop for 2 years and it suddenly stopped working. Did everything in instruction manual with no success. Contacted Vax, no empathy whatsover. They implied 1 year warranty so thats about how long it should last!