The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have only good things to say
Based on my recent & previous experiences of shopping online with Appliances Online I have only good things to say about it. Their service is so good. Which in this day & age, is a rare thing to find! We recently purchased a Bosch washing machine (WAE20262AU) they were very helpful over the phone with any query we had & their website is easy to navigate & purchasing is so simple. Their prices are unbeatable. I did the ring around & no-one would match or better the price! The delivery was super fast, machine arrived in 2 days & the delivery guy was on time, knowledgable, friendly & took our old machine with him! I cannot fault our experience with Appliances Online & will definitely be shopping with them again & again & agian.... Shannon, Kings Langley, NSW
Thanks again to the two installers for a job WELL DONE.
Our refrigerator arrived today. Our thanks go to your men, Jimmy and Steve, who were very professional and careful in installing our new and removing our old fridge. This was not an easy task, as we were up several steps and space was very limited. Thanks again to the two installers for a job WELL DONE. Sherring,
Can't thank them enough
Hi, I just wanted to say I had my fridge delivered today and cannot
thank the guys enough for being going the extra mile to get my old
fridge out - it was a real challenge but they did it, and I can't thank
them enough. Kindest regards, Sharon Sharon, Mornington, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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