The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Certainly put you top of our list for any future items
Dear Appliancesonline
Just a quick note to say how happy we were with the delivery of our fridge. Most impressive was the following:
1. You said you would deliver the next day and you did
2. You said the driver would ring an hour before delivery and he did
3. The delivery people unpacked the fridge and took away all the packaging waste
4. The delivery people installed and levelled the fridge
5. A very good price and free delivery.
Thanks very much - we will certainly put you top of our list for any future items and recommend you to our friends. David,
Very happy with the service
I was very happy with the service I received from Appliance online when I ordered my washing machine. It was delivered on the day and time I was told it would be - within a 2 hour window. The old one was taken away and the new one installed, I have and would have no hesitation in recommending this company. Hope to do more business with you when the need arises. Ilona, Leeming, WA
Blown away by this service.
No wonder your competitors are worried !
Fantastic web site, if the delivery goes well I will be blown away by this service.
Thank you! James Waters , Braeside VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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