The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Be proud of your staff and their manners
I recently purchased a Haier washing machine from your company. I would like to compliment your staff on their service and good manners, from the lady who took my order over the phone, to the two gentlemen who delivered the machine to my home. You can be proud of your staff and their manners. Regards from one very satisfied customer.
Cath, Campbelltown, NSW
The drivers were very polite and friendly
I'm was very impressed with the communication and efficiency when I recieved my new washing machine today. Aswell as the price being the cheapest i could find, they took away my old machine with no fuss, installed my new one all done within around 10 mins. The drivers were very polite and friendly. Katherine, Werrington County, NSW
I couldn't be happier and will definitely use this company for any future appliances I am purchasing.
I just wanted to get in touch and say what a pleasure it was dealing with Appliances online from beginning to end. I made my order online and had simple question so I phoned your offices, was greeted by a very friendly operator who helped me and explained to me how the process would work. I then organised for my Washing Machine to be delivered the very next morning. The delivery guys were so friendly and helpful. They fully installed my Washing Machine and showed me how it worked and tested it to ensure there were no problems. When they left they took all the packing and rubbish with them. I couldn't be happier and will definitely use this company for any future appliances I am purchasing. Thank you so much for all your help! Alana Lee , BRUNSWICK VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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