The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
Servicemen very helpful and polite
I am very happy with the microwave. Previously I have bought a refrigerator and dishwasher from Appliances on Line. On every occasion I have found your servicemen very helpful and polite. The service where the appliance is delivered within a few days and unpacked, connected and the old article removed is great. I have recommended the firm to a number of people. Joy, Heidelberg Heights, VIC
Another great experience buying from Appliances Online
Hi, I ordered a clothes dryer on 24/6/08 at 2:45pm and it was delivered and connected by 10:30am the very next morning, excellent job guys, another great experience buying from Appliances Online, thank you. Rodrigo ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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