The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Installed by your very courteous delivery drivers
Hi Guys, Just a quick note to thank you very much for your fantastic service. I just received my fridge and it was installed by your very courteous delivery drivers. People (especially retailers) are very sceptical about purchasing whitegoods via the internet. Many claimed that web based products are seconds therefore cheaper. I can atest this is not the case. I will be recommending you to all and sundry. Again, thank you for your fantastic service. Themi,
I was notified just as you said I would be
I would just like to thank you for the prompt and efficient service you proivided. I
was notified just as you said I would be which meant I could go to work
and return home at the set time rather than wait around. The driver, Les, was professional and efficient and had the new washing
machine hooked up and ready to go in a very short time - and he took
away the old machine as promised. I would highly recommend your service and will let all my friends know! Many thanks Narelle, Melbourne, VIC
I ordered on Friday and received on Monday
I ordered on Friday and received on Monday a Samsung Washer/Dryer. The service was excellent , delivery was prompt and on time.The driver was friendly and took my old machine away. I will certainly be telling all my friends and will use Appliances Online from now on, for all my household white goods and electrical appliances. Thank you again for your great service. Anne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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