The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for the great customer service
My mum's new Microwave Oven was delivered on time this morning. She was not only thrilled with the ease of the purchase transaction, but also with promptness, with the attention of Nathan who delivered it, took away her old oven and installed the new one. Thanks for the great customer service!
I will certainly buy from Appliances Online again.
Monica, Macquarie Hills, NSW
No other company has come close
I would just like to tell you how fantastic my online buying
experience was with you. From ordering right to delivery it
was unbelievable. No other company has come close to the
high level of your customer service. I have highly
recommended your company to many of my friends already
Thanks Kim Kim, St Clair, NSW
Thank you for your time, effort and all your work
Hi Andrew
I just wanted to say a big thankyou for your time, effort and all your work in assisting me with my purchase. I found this to be a great shopping experience. Appliances Online were very professional from the first contact I made right through to the delivery of the products and payment.
I have no hesitation in shopping from appliances online again and am happy to recommend you both to family and friends.
Thank you very much Chris,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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