The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The whole transaction went so smoothly
Dear Appliances Online
I am just writing to tell you how happy I was with my purchase recently.
The whole transaction went so smoothly and I was amazed that you actually delivered on your promise.
Well done. I am very impressed with your competitive pricing, great customer service and range of products. I will be recommending you to my friends and contacting you in the future for my appliance needs.
Many thanks. Helen, Lisarow, NSW
Cheapest of all competitors and free delivery
Hi team, I know you probably receive great feedback all the time but I just wanted to let you know how pleased I was with my experience with Appliances Online. My washing machine broke down on Thursday night. After doing a bit of internet research, I found Appliances Online to be cheapest of all competitors and free delivery! Not even 2 hours after my machine breaking, I had ordered my new Samsung machine from you (which works great, by the way) and was thrilled to know it would be delivered on Monday. I can't believe I didn't need to leave my home to buy such a large appliance and that it would be delivered so quickly and for such a competitive price. The delivery boys came in the morning and took my old machine and all the rubbish away. What a wonderful service. We sorely need companies like Appliances Online who have such a great work ethic. I have already been recommending Appliances Online to my friends and family. Please feel free to use this on your website, and once again - THA Mary, Newtown, Sydney
Delivers what they promise
Just wanted to say what a pleasure it is to find such an
efficient business like yours who delivers what they
promise!
I purchased a 324L Samsung Fridge SRL322MW which I am very
happy with. The process from ordering to delivery was
seamless and will highly recommend this business to others.
Thanks
Mark, Camperdown, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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