The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I cannot fault the service
I am delighted to tell anyone who'll listen what finding Appliances Online has meant to me and my family. We have now made 4 purchases, all white goods, 2 fridges, a washing machine and the latest purchase a clothes dryer for my son. With the clothes dryer I also paid to have it mounted on the wall. I cannot fault the service. Wonderful. Not only delivered when they say they will but they install and take away the packing as well as old whitegoods if you wish................ I highly recommend these people. I almost forgot...... cheaper than any retail store as well!!!! Carol, Seaford, Vic
Professional service
Hi there, I just had to leave you GUYS my personal opinion of your service. I ordered a fridge off you at 4pm and the next morning had my new fridge delivered at 7 am,thats in 16 hours I had a new fridge connected in my HOME! WOW I commented you all for your professional service, politeness, and the fridge is actually BETTER than I could imagine. VERY HAPPY CUSTOMER, will definitely purchase further appliances from Appliancesonline. 100 have my recommendation Wanda, Haberfield, NSW
Outstanding performance by all involved in your team
I would just like to let you know as well as all of your customers that your service and product was outstanding. If you remember back, we had a delivery hic up but upon notifying your company of the problem, your follow up and back up and the effort you went to was magnificent as you knew we had 10 family members coming up for the weekend, but you got the fridge here in time. Outstanding performance by all involved in your team. Scott and Sally, Thorton, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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