The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Ordered one day, delivered the next (on time)
To the staff of AppliancesOnline: I have just received my brand new clothes dryer which is the second appliance I have bought from you this year. Just wanted to say thanks so much once again for your fantastic service. Ordered one day, delivered the next (on time), all set up and the rubbish taken away. Brilliant! Driving around to the convential stores to save $20 just isn't worth the trouble, when I can sit comfortably at home and receive such great customer service. Will recommend you to all my friends! Thank you. Michelle,
We loved the fact that we could pay COD
A big thank you to Appliances Online, especially Colin, who was more than helpful and professional on the phone. We purchased a washing machine on Thursday 10th Feb at about 2.30pm and it was
delivered the next day at 11am. We loved the fact that we could pay COD and really put my mind at ease, not having to worry if my credit card details would be taken and risk having no washing machine
turn up! The delivery man was very polite and even took away my old crummy machine for us. Thanks Guys for fast, friendly service and we will most definitely recommend you to all our family and
friends. Sandra, Millpark, Vic
I will be making further purchases only from here
A very Merry Christmas to you all. A very big thank you to Appliances Online. What a wonderful purchase and delivery with my new Front Loader (NEC). I was very thrilled with the delivery guys who had tough stairs to climb with my old machine. They were very happy to help, nothing was too much trouble. They were so polite and friendly. Well done, I will be making further purchases only from here and will be happily telling friends/family of my wonderful COD purchase. Julia,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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