The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best online Australian experiences I have had
Happy to recommend; good customer service, fast delivery, good prices. One of the best online Australian experiences I have had. Mat, Australia
Absolutely fantastic service
I have received absolutely fantastic service from Appliances Online. The fridge that I purchased was faulty, and Carla Horvath went above and beyond to help me out. She was friendly and professional and understanding of my situation. She organised for it to be replaced, for free, very quickly, and at a convenient time. I was rather annoyed about the faulty fridge but Carla's fantastic service turned that around and I will now recommend you to all of my family and friends. Amanda, Bowen Hills, QLD
Thank you for such a promt delivery
I would like to thank you for such a promt delivery even though the BBQ was not in stock. We were looking forward for a special BBQ this weekend with family and in-laws from South Africa - and you came through. Your personal phone call to advise help on a quick delivery was so much appreciated. Barry, Mona Vale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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