The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class communication
Can you please accept this as my sincere appreciation for the first class communication and delivery exactly as promised! I didn't believe that buying a new washing machine could be such a pleasant experience. The phone call yesterday that delivery would be between 11 and 1 was followed up by delivery at 11.05. The installation and removal of the old washing machine just completed the perfect transaction. Thank you! Stephen, Lilydale, VIC
Great work and well done
Guys, Thanks for a brilliant service. Bit nervy buying a washing machine online. you guys were significantly cheaper than others online (which was a worry). But experience was fantastic. From text message confirm to the two awesome guys who called, delivered, installed and removed our old machine (free)! Great work and well done. A David Jones service and at very, very reasonable price. Thank you Tony, Chapel Street North, VIC
Easy to navigate
Easy to navigate good information. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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