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Specifications & manuals
Legendary service
Delivery, services & returns
Questions & answers
Specifications & manuals
Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A little concerned how it would go
Hi I have not bought an appliance on line before and was a little concerned how it would go. I would like to compliment your company on the way my order was handled, i.e. the uncomplicated method of ordering, the pleasant way I was treated when I rang to change delivery date and the very prompt delivery. It was difficult ordering a product I did not know but I am extremely happy with the Omega Dishwasher. I am sure you get complaints but this is a genuine compliment. Thank you Fran, Nambucca Heads, NSW
The most professional and prompt service
Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son in Brisbane. This week, we bought on his behalf a dishwasher and, today – as a matter of urgency – a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff.
Once again, sincere thanks – no wonder you are blitzing the opposition.
Robyn and Denis, Australia
Great customer service!
When my Westinghouse Fridge arrived with a dent in the front. Dave the A-o-L contact was most helpful and as they were out of stock allowed us to use the damaged one until the new one arrives. Great customer service!! Ken,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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